Privacy Policy

This document describes the rules for the operation of the website (hereinafter: "the Website") provided by netart.com sp. z o.o. (hereinafter: "the Company"), with regard to cookies, pixel tags and other IT data (hereinafter collectively: "cookies") and in terms of the contact form available on the site. The addressees of this document are primarily the users of the Website. If you would like to learn more about the processing of personal data within the framework of the Company's services, we encourage you to visit https://www.netart.com, where you can find information dedicated for the users of the Company's services.


Identity and contact details of the controller

The controller of the personal data processed within the service is netart.com spółka z ograniczoną odpowiedzialnością with its registered office in Cracow (KRS: 0001000590).

Contact with the controller is possible using:


Data Protection Officer

Please be advised that we have appointed a Data Protection Officer. The function of the Company's Data Protection Officer is performed by Daniel Trędkiewicz.

Contact with the Company's Data Protection Officer regarding data protection matters is possible via email dpo@netart.com.


What are cookies?

Cookies are small text files that are stored in the browser or memory of a website user's device (computer, laptop, phone, etc.) They are commonly used to make websites work better, increase their performance, target personalised marketing communications, and to provide information to website administrators for analytical purposes.

Cookies can be read by the ICT system of the website administrator (own cookies) or by the ICT systems of third parties cooperating with the website administrator (third party cookies).

Some cookies are deleted after the end of the browser session (session cookies), and some, when the user visits the website again, will allow the website to recognize the end user's device and adapt the website to the user's preferences (permanent cookies).

As a rule, cookies do not allow the identification of a website user, however, in certain situations, in combination with other information, cookies may constitute personal data.


Purposes, legal basis and period of processing of information within the website

As part the website, cookies that are not necessary for the proper operation of the website remain disabled until the user agrees to their use. Consent, which is the legal basis for the processing of personal data through non-essential cookies, is obtained via a cookie management tool (Article 6(1)(a) of the GDPR in conjunction with Articles 173 and 174 of the Telecommunications Law of 16 July, 2004).

As part of the website, we may use the following cookies, depending on the consent you have given:

Necessary cookies. They are essential to the operation of the website and must always be active. They are used in response to actions taken on the website, such as, for example, completing forms, logging into the Client Panel, providing information on consent or objection to certain cookies. If these are changed via your browser settings, certain elements of the website may be disabled. They are always active and it is not possible to disable them through the cookie management tool. They can be disabled by your browser settings, but this may prevent the service from functioning properly.

Functional cookies. Their role is to collect information to improve the efficiency of the activities that are carried out on the website. These cookies allow us to customise the operation of the website according to the needs and preferences of visitors, for example by remembering the choices made on our website.

Analytical cookies. They are responsible for collecting information about how the website is used. They allow us to better understand the operation of our site and obtain information on which of its subpages are most popular and how users navigate the website. These cookies allow us to better tailor the website to users' expectations, count visits and receive information about the sources of traffic on our site.

Marketing cookies. They are responsible for the proper operation and optimisation of systems related to advertising activities. Information from these files may be shared with advertisers so that advertisements published on their websites are appropriately tailored to the user's expectations. They allow for better personalisation of the communication carried out.

Community cookies. They allow you to share content prepared by us via external social media, as well as to link accounts on such media to our site and its functionalities. They are also responsible for recording a user's activities, and the information they acquire can be used for advertising activities on individual social media.

As part of the use of cookies, we may acquire information such as (1) individual user ID, (2) IP address, (3) information about the operating system and web browser, (4) information about the subpages viewed, (5) information about the source of the user – the source of entry to the Company's website, (6) information about the approximate location of the user limited to their locality, (7) information about the language in which the user displays the website, (8) information about the time spent on the website, and (9) other information about the user's use of the website and the subpages viewed.

Settings of cookies other than session cookies are saved for a period of one year after consent has been given. After this time, the cookie settings need to be re-selected using the cookie management tool. You can change your cookie settings at any time using the tool linked at the bottom of the privacy policy.

In addition, within the service, the administrator provides a contact form enabling correspondence with the Company. The legal basis for the processing of personal data of service users contacting the Company will be the realisation of the Company's legitimate interest, which is to conduct correspondence within the framework of its business activity (Article 6(1)(f) GDPR). Your personal data will be processed for the duration of the correspondence, and thereafter for a period allowing to ensure the continuity of the correspondence, but no longer than until the expiry of the statute of limitations for possible claims related to the correspondence or the statute of limitations for the possibility of imposing an administrative fine.


Third-party vendor tools – data recipients

As part of the website, for the purposes listed above, we may use the following tools provided by third-party vendors who are also recipients of information from website users' cookies:

Google Analytics, provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland). Google Analytics is an online tool for analysing Web website statistics.

Google Ads, provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland). Google Ads is Google's advertising service that allows sponsored links to be displayed in Google's search results and on Google AdSense partner websites, sold under the CPC and CPM model.

Google Tag Manager, provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland). Google Tag Manager is a tag management system that allows you to quickly and easily update tracking codes and related code snippets (tags) on your website or mobile application.

Meta Ads, provided by Meta Platforms Ireland Limited (Block J, Serpentine Avenue, Dublin 4 Ireland). Meta Ads is an advertising system that allows you to advertise simultaneously on the Meta platform (Facebook), Instagram, Messenger and Audience Network.

Adform, provided by Adform A/S (Silkegade 3B, ST. & 1., 1113 Copenhagen, Denmark). Adform is a tool that allows digital ads to be displayed on devices connected to the Internet.

Microsoft Ads, provided by Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin, Ireland 18, D18 P521). Microsoft Ads is an advertising tool that provides pay-per-click ads on search engines, as well as on other sites, mobile apps and videos.

LinkedIn Ads, provided by Linkedin Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland). Linkedin Ads is a tool that allows you to target ads to Linkedin users.

Hotjar, provided by Hotjar Limited (Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141 Malta). Hotjar is a tool that enables analysis of user behavior and how users navigate the site.

In each provider's privacy policy, you'll learn more about how providers use the data they collect when you use their partners' sites and apps.

In addition, your personal data may be transferred to the following categories of entities: marketing service providers, advertising service providers, social network providers, analytics service providers, entities providing other services necessary for the Company to provide electronic services.


Transfer of personal data outside the European Economic Area

As part of the use of cookies, some of the information may be transferred to service providers or their subcontractors who are based outside the European Economic Area, i.e. in the United States. On 10 July 2023, the European Commission adopted a new decision finding an adequate level of protection for personal data provided by the so-called 'EU-US Data Privacy Framework'. Under this decision, the European Commission concluded that the changes made by the United States of America to its legislation provide an adequate degree of protection for personal data transferred by private and public entities from the territory of the European Economic Area to organisations in the US that ensure compliance with the new "EU-US Data Protection Framework." A list of these organisations has been published by the US Department of Commerce (Data Privacy Framework Program). The transfer of data to these organisations is possible without the need for additional permits or legal instruments such as standard contractual clauses.

With respect to US entities that are not enrolled in the Data Privacy Framework Program, the legal basis for the transfer will be the obligation of the entity to which your personal data will be disclosed to apply the provisions of the standard data protection clauses issued under European Commission Implementing Decision 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and of the Council. The content of these clauses is publicly available on the Internet in the EUR-lex electronic database of European Union legislation. Under these clauses, additional safeguards related to the transfer of data outside the European Economic Area have been introduced. If you would like more information, please feel free to contact the Client Service Department.


Rights in connection with the processing of personal data

In connection with the processing of your personal data by the Company, you have the following rights:

To exercise the above rights, please contact the Company's Customer Service Department. You can raise any objections to the way your request is handled directly with the Data Protection Officer.


Setting the conditions for storing and accessing cookies

The conditions for storing and accessing cookies can also be specified using the settings of the software installed on the device used. Please refer to the instructions for the most popular web browsers.

  1. Chrome https://support.google.com/chrome/answer/95647?hl=pl
  2. Firefox https://support.mozilla.org/pl/kb/wzmocniona-ochrona-przed-sledzeniem-firefox-desktop?redirectlocale=pl&redirectslug=W%C5%82%C4%85czanie+and+you%C5%82%C4%85control+obs%C5%82uga+cookies
  3. Opera https://help.opera.com/pl/latest/web-preferences/#cookies
  4. Safari https://support.apple.com/pl-pl/guide/safari/sfri11471/mac
  5. Microsoft Edge https://privacy.microsoft.com/pl-pl/privacystatement


Other information

With the exception of essential cookies, activation of all other cookies is completely voluntary.

As part of the use of cookies, we may process data in an automated manner, by evaluating selected factors about the users of the website so that we can analyse their behaviour, which allows us to better tailor the displayed content to the individual preferences and interests of the users.

Information on the rules governing the processing of personal data at the Company is reviewed on an ongoing basis and updated as necessary. You can read up-to-date information in this regard on the website. If you have further questions, the Customer Service Department and the Data Protection Officer are at your service.




Information as of 26.10.2023.